At Pouffie, each piece is thoughtfully handcrafted and produced upon order.
For this reason, we are unable to accept returns, exchanges, or refunds once production has commenced.
We encourage clients to review all specifications, dimensions, materials, and finishes carefully prior to confirming their order. Our team is always available to assist with any questions to ensure complete clarity before production begins.
In the unlikely event that your item arrives damaged or incorrect, please notify us within 48 hours of delivery so we may review and provide appropriate assistance.
We sincerely appreciate your understanding and support for handcrafted, made-to-order furniture.
